Privacy Policy

Effective date: September 30, 2026

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, billing and shipping information, account information, and information you provide when contacting us or placing an order.

If you choose to receive text messages from Go North Hemp, we may collect your mobile phone number and your SMS opt-in and consent information.

How We Use Your Information

We may use the information we collect to process and fulfill orders, provide customer service, communicate with you about your account or orders, provide shipping and delivery updates, respond to inquiries, maintain and improve our website and services, and comply with applicable legal and regulatory requirements.

If you separately opt in to receive text messages, your phone number and SMS consent information may be used to provide the text messaging services you requested.

SMS and Text Messaging

If you voluntarily provide your mobile phone number and separately opt in to receive non-marketing text messages from Go North Hemp, you consent to receive text messages related to customer service, orders, account notifications, shipping or delivery updates, and other transactional or informational communications related to your relationship with Go North Hemp.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. You may reply HELP for assistance.

Providing consent to receive text messages is not a condition of purchasing any products or services.

SMS Consent and Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember preferences, understand website usage, improve our services, and measure website performance.

Some technologies may be provided by third-party service providers that assist us with website analytics, security, advertising, or other website functions. You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain website functionality.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

Your Choices and Rights

You may request to review, update, correct, or delete certain personal information that we maintain about you, subject to applicable law.

You may also withdraw your consent to receive text messages at any time by replying STOP to an SMS message from us. You may reply HELP for assistance.

You may contact us using the contact information provided on our website to request assistance with your personal information or communication preferences.